Privacy Policy

From time to time, we, St James Securities Group Limited, collect certain personal information about visitors to our website and people who may contact us in other ways such as over the phone or by writing to us. This might include information from enquirers, clients and people who may be interested in working with us.

This privacy policy sets out how we use and protect any information that you may give to us.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes.


We may collect certain information about you when you:

  1. visit our website (
  2. contact us for any reason, for example, if you make an enquiry, make a complaint or tell us about an issue with our website or service(s). This could be contacted by telephone, post, email or by filling out the contact form on our website.
  3. enquire about, or if you otherwise engage us to provide services to you.

The following explains the personal data we may collect and the basis on which we will use it for our core business purposes:

What we may collect

If you engage us to provide services to you and/or your business or the business that you represent, we may collect information about the business and your role within it, as well as your contact details.

We may collect your details, for example, your name, job title, address and contact details such as your telephone number and email address, if, for example, you send us an enquiry.

What we do with the information we gather

We will use this information to provide our services to you, including, for example, to contact you or deal with invoicing, as well as to retain for our internal record keeping.

We retain and use this information for the performance of the contract that will be in place between us.

We will also use this information to answer any enquiry or complaint you have raised, for the proper administration of our business, and for our internal record keeping.

We will only use this information on the basis that it is necessary for the purposes of our legitimate interests so that we can handle your enquiry accordingly.

How long we will hold this information for

We will hold this information for the duration of our engagement, and for as long thereafter as is necessary for us to deal with any follow up issues such as invoicing and any customer service issues.


We will hold this information for a period of time to allow us to handle your enquiry. We will also retain the information so we have a record of the information provided to you and so that we can deal with follow up actions. Typically this will be 1 year.

Please note that we may retain any of the above data that you may provide to us, for future reference in accordance with the information above.

If you provide us with information about any other person, for example, any other individuals within your organisation or your business partners, then you should ensure that you have their consent to pass those details to us, or that you are otherwise permitted to disclose the information to us, and for us to use those details in accordance with this privacy policy.  You should also make sure that you bring this privacy policy to their attention.


We might appoint external third parties to help us with our business functions, for example, external consultants and sub-contractors.  These might include companies who help us to manage our website. We, therefore, may make your data available to those entities if reasonable to do so as part of our usual business practices.  When we make your personal data available to such third parties for those purposes, we will only make available to them, the data that they need to perform their obligations to us.


Our website may contain links to other third-party websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy statement applicable to the website in question.


We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as it is reasonably necessary for the purposes as set out in this privacy policy. In addition, we may disclose information about you in accordance with our legal rights and obligations.

We may monitor user and network traffic for site security purposes and may use any information, including personal data to prevent any unauthorised attempts to tamper with our website or cause damage to our property.  We also reserve our rights to disclose your personal information either where you have given us explicit consent to do so or otherwise where we may do so in accordance with applicable data protection legislation. We will only use your personal data in this way on the basis that it is necessary for the purposes of our legitimate interests in keeping our website secure for your use.

Except as provided in this privacy policy, we will not provide your information to third parties.


We are committed to ensuring that your information is secure. We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information, including putting in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. Data transmission over the internet is however, inherently insecure, and we cannot guarantee the security of data sent over the internet.


If you do not wish us to collect and use your personal data as set out in this Privacy Policy then you should not send any such data to us.

You have a right of access to the personal data that we may hold about you. You may submit a request for this at any time and you can ask us to confirm if we are using any of your personal data, to give you a description of the data being processed and/or to send you a copy of it. Any such requests should be made in writing, addressed to The Managing Director, St James Securities, 36 Park Cross Street, Leeds, LS1 2QH.

We are obliged to ensure that the information we hold about you is accurate and up to date. You have the right to ensure that any inaccuracies in your personal data are corrected or removed by us. We will promptly correct any information found to be incorrect.

Where we have stated that we may use your personal data on the basis of ‘our legitimate interests’ you have a right to object to us processing your information on this basis.

If you give us your consent to process your personal data, you have a right to withdraw that consent at any time.

If you wish to exercise any of your rights as set out above, please contact us using the details provided below.

You also have the right to raise any concerns about the way in which we may handle your personal data with the Information Commissioner. The Information Commissioner is the independent body set up to uphold information and data privacy rights in the UK. Further information about the Information Commissioner’s office can be found at


If a provision of this Privacy Policy is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.


If you have any questions about this privacy policy or our treatment of your personal data, please write to us by post, addressing your letter to the Managing Director at, St James Securities Group Limited, 36 Park Cross Street, Leeds, LS1 2QH.